Metro Vancouver, BC · Serving all of British Columbia Answering 24/7 (604) 990-2791

Home / Industries / Legal

For practices without a front desk

Phone answering for law firms.

A potential client calling a lawyer is already stressed. Voicemail tells them to keep calling down the list. A calm, professional answer at any hour tells them they found the right firm.

The legal reality

Intake is where firms leak revenue.

Solo practitioners and small firms lose retainers to whoever answers first. You can't take intake calls during a hearing, and a full time receptionist is a heavy cost for a small practice.

INTAKE

Professional intake, every call

Matter type, timeline, opposing party for conflicts, and how they found you. Captured consistently and politely, logged for your review before you call back.

CONSULTS

Consultations booked directly

Qualified callers get booked straight into your consultation slots with a confirmation text. Your calendar fills without your paralegal playing phone tag.

SCREENING

Wrong-fit matters screened out

If you don't take family law, those callers get a polite redirect instead of fifteen minutes of your day. You define the practice areas, the system enforces them.

RECORDS

Every word on the record

Full transcripts of every intake call, logged and timestamped. Useful for conflicts checks and for remembering exactly what the caller said three weeks later.

What it handles

Trained on your practice.

Discretion built in

The system never gives legal advice and never pretends to. It gathers facts, sets expectations, and books the consultation. Call data stays in records you own and is never shared with third parties.

  • New mattersMatter type, urgency, and parties captured for conflicts review.
  • ConsultsBooked into your calendar with intake notes attached.
  • Existing clientsMessages taken and routed per your instructions.
  • ScreeningOut-of-scope matters redirected politely, your time protected.
  • After hoursEvening and weekend inquiries caught while competitors ring out.

The proof is a phone call away

Hear it answer for yourself.

The number here is answered by the same system we build for clients. Ask it anything. Book a demo right on the call.

(604) 990-2791